Traveem
Delete your Traveem account.
This is the account deletion page of the Traveem app. You can also delete your account in the app: Profile → Account actions → Delete account.
What is deleted, what stays?
- Deleted: your account (e-mail and sign-in details), the trips saved to your account, your display name and your visit declarations. Deletion happens immediately and cannot be undone.
- Stays: the single saved plan on your phone (removed when you uninstall the app or 7 days after the plan ends) and daily totals that cannot be traced to anyone (e.g. "3 routes worked in Ankara today").
- Backups: deleted data can remain in weekly encrypted backups for up to 60 more days; these backups are used only for disaster recovery.
1. Sign in, 2. confirm the deletion
Cannot sign in?
Leave your account's e-mail address. We will e-mail you to confirm that you own the address; after that we delete the account and its data within 30 days at the latest. The request stores only this address and is deleted 90 days after it was processed.
If you used Traveem as a guest
Without an account the server has no e-mail address or name of yours; there is only an anonymous identity tied to your device and a counter of how many routes you created. Because it cannot be matched to you, a deletion request cannot find it. Uninstalling the app removes the identity and the saved plan from your device; the anonymous identity on the server can then no longer be used.